Terms of service

Terms of Service

Effective Date: 24 September 2025

Welcome to Sawhney General Store. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or purchase our products.

1. Business Information

Business Name: Sawhney General Store
Address: Shop No. 5, JDA Complex, Old Hospital Road, Jammu, JAMMU AND KASHMIR – 180001
Phone: 9419196645
Email: sidharth.sawhney6723@gmail.com

2. Products and Services

We specialize in selling bridal accessories such as:

  • Bridal Chooras

  • Bangles

  • Customized Wedding Items

All products are subject to availability and may be withdrawn at any time.

3. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

  • We reserve the right to change prices at any time without prior notice.

  • Payment must be completed at the time of placing the order (unless COD is selected, if available).

  • We accept online payments and Cash on Delivery (where applicable).

4. Order Confirmation & Cancellation

  • Once you place an order, you will receive a confirmation email or message.

  • Orders for customized items (like bridal choora) cannot be canceled or changed after confirmation.

  • We reserve the right to refuse or cancel any order for any reason, including pricing errors, stock issues, or suspected fraud.

5. Return & Refund Policy

Please refer to our full Return & Refund Policy for details.

Key points:

  • Returns accepted only in case of damaged or incorrect products.

  • Custom or personalized items are non-returnable and non-refundable.

  • Refunds (if applicable) are processed within 7–10 business days after approval.

6. Intellectual Property

All content on our website, including images, product descriptions, logos, and branding, is the intellectual property of Sawhney General Store. Unauthorized use, copying, or distribution is strictly prohibited.

7. User Conduct

While using our website, you agree:

  • Not to use our site for any unlawful purpose.

  • Not to interfere with the website’s functionality or security.

  • Not to attempt unauthorized access to any part of the site.

8. Limitation of Liability

We are not responsible for:

  • Any damage caused by improper use of our products.

  • Delays or failures due to circumstances beyond our control (e.g., courier delays, natural disasters).

  • Any loss or damage resulting from your reliance on website information without verification.

9. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways, courier tracking, etc.). We are not responsible for the content or policies of those websites.

10. Changes to Terms

We reserve the right to modify or update these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page. Continued use of the website after changes constitutes your acceptance.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes will be subject to the jurisdiction of Jammu, Jammu & Kashmir courts.

12. Contact Us

If you have any questions about these Terms, please contact us:

📧 Email: sidharth.sawhney6723@gmail.com
📞 Phone: 9419196645
📍 Address: Shop no 5, JDA Complex, Old Hospital Road, Jammu, JAMMU AND KASHMIR – 180001

Sawhney General Store
Tradition. Trust. Bridal Elegance.